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	<title>Scottish Healthcare &#187; General Practice</title>
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	<link>http://scottishhealthcare.co.uk</link>
	<description>Improving Patient Care Through Technology</description>
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		<itunes:summary>Improving Patient Care Through Technology</itunes:summary>
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		<title>Medical records database for patients in England has been halted</title>
		<link>http://scottishhealthcare.co.uk/clinical-informatics/medical-records-database-for-patients-in-england-has-been-halted/</link>
		<comments>http://scottishhealthcare.co.uk/clinical-informatics/medical-records-database-for-patients-in-england-has-been-halted/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 06:18:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Clinical Informatics]]></category>
		<category><![CDATA[General Practice]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=480</guid>
		<description><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/clinical-informatics/medical-records-database-for-patients-in-england-has-been-halted/" size="standard" count="true"></div></div><div>
<h1>Upload of NHS care records suspended</h1>
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<div>by Jane Hughes<br />
Health correspondent, BBC News</div>
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<p><img src="http://newsimg.bbc.co.uk/shared/img/999999.gif" border="0" alt="" hspace="0" vspace="0" width="466" height="1" /></div>
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<div>Summary Care Records are central to the NHS  computer upgrade in England</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>The development of a medical records  database for patients in England has been halted in some areas after  doctors criticised the speed of the roll-out.</strong></p>
<p><a  href="http://scottishhealthcare.co.uk/clinical-informatics/medical-records-database-for-patients-in-england-has-been-halted/" class="more-link">Read more on Medical records database for patients in England has been halted&#8230;</a></p>
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			<content:encoded><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/clinical-informatics/medical-records-database-for-patients-in-england-has-been-halted/" size="standard" count="true"></div></div><div>
<h1>Upload of NHS care records suspended</h1>
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<div>by Jane Hughes<br />
Health correspondent, BBC News</div>
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<p><img src="http://newsimg.bbc.co.uk/shared/img/999999.gif" border="0" alt="" hspace="0" vspace="0" width="466" height="1" /></div>
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<div>Summary Care Records are central to the NHS  computer upgrade in England</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>The development of a medical records  database for patients in England has been halted in some areas after  doctors criticised the speed of the roll-out.</strong></p>
<p>The British  Medical Association warned the computer-based summary care records are  being set up at &#8220;break-neck speed&#8221;, sometimes without patients&#8217;  knowledge.</p>
<p>In time, data for 50 million patients will be uploaded  to a central system.</p>
<p>The Department of Health said the roll-out  would be delayed until there was better awareness of the scheme.</p>
<p><!-- E SF -->The  plans to computerise patients&#8217; records in England have raised concerns  about security and patient confidentiality.</p>
<p>Doctors have also  been unenthusiastic about the technology.</p>
<p><!-- S IBOX --></p>
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<div><img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/start_quote_rb.gif" border="0" alt="" width="24" height="13" /> <strong>We will want to work with government in future to ensure that the  many concerns of patients and doctors are listened to and addressed</strong> <img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/end_quote_rb.gif" border="0" alt="" vspace="0" width="23" height="13" align="right" /></div>
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<div>Dr Grant Ingrams, BMA</div>
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<p><!-- E IBOX -->More than 1.25 million patients&#8217; records have already gone onto the  database and in December, ministers announced that the process was being  speeded up in some areas.</p>
<p>Patients in those areas have been  getting letters about the new database, telling them to inform their GP  if they want to opt out.</p>
<p>But the BMA wrote to the government  warning that it was happening too fast and calling for a suspension.</p>
<p>They  said the rushed implementation meant GPs didn&#8217;t have time to help  patients make an informed choice about whether to opt out.</p>
<p>Ministers  said they were surprised by the criticism when there had previously  been complaints that the changes had been happening too slowly.</p>
<p>Click the link to read more about <a  href="http://news.bbc.co.uk/1/hi/health/8625007.stm" target="_blank">summary care records</a></p>
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		<title>Scottish Government launches Patient Portal project to give people access to their records</title>
		<link>http://scottishhealthcare.co.uk/general-practice/patient-portal-project/</link>
		<comments>http://scottishhealthcare.co.uk/general-practice/patient-portal-project/#comments</comments>
		<pubDate>Wed, 07 Apr 2010 15:44:18 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Practice]]></category>
		<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Patient point of view]]></category>
		<category><![CDATA[Patient Safety]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=456</guid>
		<description><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/patient-portal-project/" size="standard" count="true"></div></div><div>
<h1>Patient health records go online</h1>
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<div>The portal will allow patients access to records  via the internet</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>A scheme which gives patients access to  their own health records over the internet is being piloted at two GP  practices in Ayrshire.</strong></p>
<p><a  href="http://scottishhealthcare.co.uk/general-practice/patient-portal-project/" class="more-link">Read more on Scottish Government launches Patient Portal project to give people access to their records&#8230;</a></p>
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			<content:encoded><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/patient-portal-project/" size="standard" count="true"></div></div><div>
<h1>Patient health records go online</h1>
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<div>The portal will allow patients access to records  via the internet</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>A scheme which gives patients access to  their own health records over the internet is being piloted at two GP  practices in Ayrshire.</strong></p>
<p>The Patient Portal allows doctors  appointments and repeat prescriptions to be booked through a secure  website.</p>
<p>It also lets patients access their own test results, and  track and monitor blood pressure and blood sugar levels.</p>
<p>If the  £175,000 six-month trial is successful, it could be extended across the  country.</p>
<p><!-- E SF -->The Patient Portal is being trialled at  Townhead Surgery in Irvine and the Kilwinning Medical Practice.</p>
<p>Click the link to read more about <a  href="http://news.bbc.co.uk/1/hi/scotland/glasgow_and_west/8607137.stm" target="_blank">patient records</a></p>
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		<title>Doctors outline recommendations for the future of high quality care for patients</title>
		<link>http://scottishhealthcare.co.uk/general-practice/doctors-outline-recommendations-for-the-future-of-high-quality-care-for-patients/</link>
		<comments>http://scottishhealthcare.co.uk/general-practice/doctors-outline-recommendations-for-the-future-of-high-quality-care-for-patients/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 12:54:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Practice]]></category>
		<category><![CDATA[Long Term Conditions]]></category>
		<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Patient Safety]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=437</guid>
		<description><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/doctors-outline-recommendations-for-the-future-of-high-quality-care-for-patients/" size="standard" count="true"></div></div><div>
<h1>Long-term ill need &#8216;more time with their GP&#8217;</h1>
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<p><!-- S BO --> <!-- S IIMA --></p>
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<div><img src="http://newsimg.bbc.co.uk/media/images/47523000/jpg/_47523660_004012353-1.jpg" border="0" alt="A woman in consultation with her GP" hspace="0" vspace="0" width="226" height="170" /></p>
<div>The ageing population means people have more  complex health needs</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>GPs want longer appointments to treat  patients with long-term, complex conditions, says the Royal College of  General Practitioners.</strong></p>
<p><a  href="http://scottishhealthcare.co.uk/general-practice/doctors-outline-recommendations-for-the-future-of-high-quality-care-for-patients/" class="more-link">Read more on Doctors outline recommendations for the future of high quality care for patients&#8230;</a></p>
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			<content:encoded><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/doctors-outline-recommendations-for-the-future-of-high-quality-care-for-patients/" size="standard" count="true"></div></div><div>
<h1>Long-term ill need &#8216;more time with their GP&#8217;</h1>
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<p><!-- S BO --> <!-- S IIMA --></p>
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<div><img src="http://newsimg.bbc.co.uk/media/images/47523000/jpg/_47523660_004012353-1.jpg" border="0" alt="A woman in consultation with her GP" hspace="0" vspace="0" width="226" height="170" /></p>
<div>The ageing population means people have more  complex health needs</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>GPs want longer appointments to treat  patients with long-term, complex conditions, says the Royal College of  General Practitioners.</strong></p>
<p>Doctors would like the average  consultation time between a patient and GP to be increased from 10 to 15  minutes.</p>
<p>People with minor ailments should be offered help via  telephone or internet surgeries.</p>
<p>The Department of Health says  GPs decide locally on consultation times.</p>
<p><!-- E SF -->The Royal  College of General Practitioners represents over 38,000 family doctors  working to improve care for patients.</p>
<p><!-- S IBOX --></p>
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<div><img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/start_quote_rb.gif" border="0" alt="" width="24" height="13" /> <strong>We have telephone surgeries running every morning in my practice.  Patients like them</strong> <img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/end_quote_rb.gif" border="0" alt="" vspace="0" width="23" height="13" align="right" /></div>
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<div>Steve Field, chairman, Royal College of GPs</div>
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<p><!-- E IBOX -->Their manifesto outlines some recommendations for the future of high  quality care for patients, for whichever party is elected following this  year&#8217;s general election.</p>
<p><strong>Reduced funding</strong></p>
<p>The GPs&#8217;  manifesto says: &#8220;The ageing population means that more patients will  have long-term and increasingly complex conditions. They will need more  time with their GP to discuss their care and treatment options.&#8221;</p>
<p>Read more about <a  href="http://news.bbc.co.uk/1/hi/health/8582587.stm" target="_blank">GP&#8217;s manifesto</a></p>
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		<title>BCS Health Scotland Conference 2010</title>
		<link>http://scottishhealthcare.co.uk/clinical-informatics/bcs-health-scotland-conference-2010/</link>
		<comments>http://scottishhealthcare.co.uk/clinical-informatics/bcs-health-scotland-conference-2010/#comments</comments>
		<pubDate>Mon, 08 Mar 2010 16:50:03 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Clinical Informatics]]></category>
		<category><![CDATA[Connected Health]]></category>
		<category><![CDATA[Data security]]></category>
		<category><![CDATA[eHealth]]></category>
		<category><![CDATA[General Practice]]></category>
		<category><![CDATA[Long Term Conditions]]></category>
		<category><![CDATA[Medical Records]]></category>
		<category><![CDATA[Mental health]]></category>
		<category><![CDATA[mHealth]]></category>
		<category><![CDATA[Mobility]]></category>
		<category><![CDATA[NHS 24]]></category>
		<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Scottish Healthcare]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Telecare]]></category>
		<category><![CDATA[Telehealth]]></category>
		<category><![CDATA[Wireless ICT]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=420</guid>
		<description><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/clinical-informatics/bcs-health-scotland-conference-2010/" size="standard" count="true"></div></div><h2><img class="alignnone" title="health scotland logo" src="http://www.scotshi.bcs.org.uk/BCS2_files/H_Scot_col_logo.jpg" alt="health scotland logo" width="375" height="100" /></h2>
<h2>22nd and 23rd September 2010</h2>
<p><strong>Glasgow Science Centre</strong> <a  href="http://www.glasgowsciencecentre.org/corporateevents.aspx" target="_blank">www.glasgowsciencecentre.org</a></p>
<p>Giving you advance notice that our conference this year will be the biggest and brightest yet! We are staging this event at the prestigious Glasgow Science Centre where you not only have great views over the Clyde and City but complementary entrance to the fun science exhibits. The futuristic building mirrors BCS Health Scotland&#8217;s innovative and forward looking approach..</p>
<p><a  href="http://scottishhealthcare.co.uk/clinical-informatics/bcs-health-scotland-conference-2010/" class="more-link">Read more on BCS Health Scotland Conference 2010&#8230;</a></p>
]]></description>
			<content:encoded><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/clinical-informatics/bcs-health-scotland-conference-2010/" size="standard" count="true"></div></div><h2><img class="alignnone" title="health scotland logo" src="http://www.scotshi.bcs.org.uk/BCS2_files/H_Scot_col_logo.jpg" alt="health scotland logo" width="375" height="100" /></h2>
<h2>22nd and 23rd September 2010</h2>
<p><strong>Glasgow Science Centre</strong> <a  href="http://www.glasgowsciencecentre.org/corporateevents.aspx" target="_blank">www.glasgowsciencecentre.org</a></p>
<p>Giving you advance notice that our conference this year will be the biggest and brightest yet! We are staging this event at the prestigious Glasgow Science Centre where you not only have great views over the Clyde and City but complementary entrance to the fun science exhibits. The futuristic building mirrors BCS Health Scotland&#8217;s innovative and forward looking approach..</p>
<p>We have three themes this year which are <strong>quality, innovation, and efficiency</strong>.</p>
<p><strong>Keynote speakers include: </strong></p>
<p><strong>Matthew Swindells</strong>, former CIO Connecting for Health, and chair BCS Health</p>
<p><strong>Rikard Lovstrom</strong> from Sweden to talk about their National Patient Overview project and eHealth  strategy</p>
<p><strong>Dorothy Whittick</strong> from Canada talking about the Canadian Health Infoway national developments  and a Wellness project in Alberta</p>
<p><strong>Brian Robson</strong> from Scotland on the Quality theme and his experiences from the USA.</p>
<p><strong>PRESENTATIONS INVITED</strong> – Do you have something interesting to present in one of our themes ?</p>
<p>To get in touch please use the <a  href="http://scottishhealthcare.co.uk/contact-scottish-healthcare/">contact form</a></p>
<p><strong>Exhibitions</strong> confirmed include:</p>
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<td width="295" valign="top"><strong>AtosOrigin Alliance</strong></td>
<td width="295" valign="top"><strong>Emis</strong></td>
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<td width="295" valign="top"><strong>INPS</strong></td>
<td width="295" valign="top"><strong>Intersystems</strong></td>
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<td width="295" valign="top"><strong>Microtech Support</strong></td>
<td width="295" valign="top"><strong>Orion Health</strong></td>
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<td width="295" valign="top"><strong>Voice Technologies</strong></td>
<td width="295" valign="top">and many more in the pipeline</td>
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<p>Exhibitors are staging a social networking evening after the first day events so look out for a fun time as well as stimulating and thought provoking discussions.</p>
<p>If you would like to Exhibit please contact Neil Campbell using the <a  href="http://scottishhealthcare.co.uk/contact-scottish-healthcare/">contact form</a></p>
<h2><em>NHS Scotland eHealth Awards!</em></h2>
<p>An exciting new departure will be the &#8216;NHS Scotland eHealth Awards!&#8217;.  These awards are given to winning NHS teams for three categories sponsored by BCS and Scottish Government, look out for an announcement in the next few weeks.</p>
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		<title>GPs raise concerns over access to medical records across the NHS in Scotland</title>
		<link>http://scottishhealthcare.co.uk/data-security/gps-raise-concerns-access-medical-records/</link>
		<comments>http://scottishhealthcare.co.uk/data-security/gps-raise-concerns-access-medical-records/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 13:10:27 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Data security]]></category>
		<category><![CDATA[General Practice]]></category>
		<category><![CDATA[Medical Records]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=392</guid>
		<description><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/data-security/gps-raise-concerns-access-medical-records/" size="standard" count="true"></div></div><h3>GPs under pressure to share the health files of patients</h3>
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<p><div class="wp-caption alignright" style="width: 310px"><img title="Photo: N/A, License: N/A" src="http://www.heraldscotland.com/polopoly_fs/8222317-1.1009774%21image/3079095964.JPG_gen/derivatives/landscape_300/3079095964.JPG" alt="8222317" width="300" height="200" /><p class="wp-caption-text">GPs say there is pressure to share fuller patient records with hospital colleagues</p></div></li>
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<div>EXCLUSIVE: Helen Puttick, Health Correspondent</div>
<p>Published on 27 Feb 2010</p>
<p><a  href="http://scottishhealthcare.co.uk/data-security/gps-raise-concerns-access-medical-records/" class="more-link">Read more on GPs raise concerns over access to medical records across the NHS in Scotland&#8230;</a></p>
]]></description>
			<content:encoded><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/data-security/gps-raise-concerns-access-medical-records/" size="standard" count="true"></div></div><h3>GPs under pressure to share the health files of patients</h3>
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<p><div class="wp-caption alignright" style="width: 310px"><img title="Photo: N/A, License: N/A" src="http://www.heraldscotland.com/polopoly_fs/8222317-1.1009774%21image/3079095964.JPG_gen/derivatives/landscape_300/3079095964.JPG" alt="8222317" width="300" height="200" /><p class="wp-caption-text">GPs say there is pressure to share fuller patient records with hospital colleagues</p></div></li>
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<div>EXCLUSIVE: Helen Puttick, Health Correspondent</div>
<p>Published on 27 Feb 2010</p>
<p><strong>Doctors fear confidential medical records belonging to millions of Scots could be accessed at thousands of computer terminals across the ­Scottish NHS.</strong></p>
<p>GPs say they are coming under increasing pressure to release files containing patients’ medical histories to the wider health service and are so concerned they are to hold a special debate on the issue next month.</p>
<p>Patients’ representatives have also raised concerns and the Information Commissioner’s Office says there must be adequate safeguards to keep information secure.</p>
<p>The issue is being raised just weeks after it emerged a doctor accused of looking up confidential health information on the Prime Minister, the First Minister, and a series of other high-profile Scots will not be prosecuted.</p>
<p>In Scotland, a patient’s full medical record can currently be accessed only via computers at the GP practice where they are registered.</p>
<p>A few details, however, known as the emergency care summary, are available to authorised staff across NHS Scotland, including NHS 24 nurses and A&amp;E departments. This covers any prescriptions the patient is taking and any allergic reactions to drugs.</p>
<p>Click the link to find out more about <a  href="http://www.heraldscotland.com/news/health/gps-under-pressure-to-share-the-health-files-of-patients-1.1009773" target="_blank"><strong>Doctors fear over confidential medical records</strong></a></p>
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		<title>GPs&#039; reactions to &quot;internet-informed&quot; patients</title>
		<link>http://scottishhealthcare.co.uk/general-practice/gps-reactions-to-internet-informed-patients/</link>
		<comments>http://scottishhealthcare.co.uk/general-practice/gps-reactions-to-internet-informed-patients/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 20:10:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Practice]]></category>
		<category><![CDATA[Patient point of view]]></category>
		<category><![CDATA[Patient Safety]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=390</guid>
		<description><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/gps-reactions-to-internet-informed-patients/" size="standard" count="true"></div></div><div>
<h1>Don&#8217;t dismiss &#8216;cyberchondriacs&#8217;</h1>
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<p><!-- S BO --> <!-- S IBYL --></p>
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<td width="58" valign="bottom"><img src="http://newsimg.bbc.co.uk/media/images/47352000/jpg/_47352283_dr-anthea-martin.jpg" border="0" alt="Dr Anthea Martin" width="58" height="55" /></td>
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<div><strong>VIEWPOINT</strong><br />
Dr Anthea Martin<br />
Senior Medical Adviser with Medical and Dental Defence Union of Scotland</div>
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<p><img src="http://newsimg.bbc.co.uk/shared/img/999999.gif" border="0" alt="" hspace="0" vspace="0" width="466" height="1" /></div>
<p><!-- E IBYL --> <!-- S IIMA --></p>
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<div><img src="http://newsimg.bbc.co.uk/media/images/47363000/jpg/_47363579_000198350-1.jpg" border="0" alt="Searching the web" hspace="0" vspace="0" width="226" height="170" /></p>
<div>Many people now search the web for health information</div>
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<p><!-- E IIMA --><strong>As the internet becomes more and more easily accessible it is perhaps inevitable that patients should try to self-diagnose.</strong></p>
<p><a  href="http://scottishhealthcare.co.uk/general-practice/gps-reactions-to-internet-informed-patients/" class="more-link">Read more on GPs&#039; reactions to &#34;internet-informed&#34; patients&#8230;</a></p>
]]></description>
			<content:encoded><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/gps-reactions-to-internet-informed-patients/" size="standard" count="true"></div></div><div>
<h1>Don&#8217;t dismiss &#8216;cyberchondriacs&#8217;</h1>
</div>
<p><!-- S BO --> <!-- S IBYL --></p>
<div>
<table style="width: 466px;" border="0" cellspacing="0" cellpadding="0">
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<td width="58" valign="bottom"><img src="http://newsimg.bbc.co.uk/media/images/47352000/jpg/_47352283_dr-anthea-martin.jpg" border="0" alt="Dr Anthea Martin" width="58" height="55" /></td>
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<div><strong>VIEWPOINT</strong><br />
Dr Anthea Martin<br />
Senior Medical Adviser with Medical and Dental Defence Union of Scotland</div>
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<p><img src="http://newsimg.bbc.co.uk/shared/img/999999.gif" border="0" alt="" hspace="0" vspace="0" width="466" height="1" /></div>
<p><!-- E IBYL --> <!-- S IIMA --></p>
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<div><img src="http://newsimg.bbc.co.uk/media/images/47363000/jpg/_47363579_000198350-1.jpg" border="0" alt="Searching the web" hspace="0" vspace="0" width="226" height="170" /></p>
<div>Many people now search the web for health information</div>
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<p><!-- E IIMA --><strong>As the internet becomes more and more easily accessible it is perhaps inevitable that patients should try to self-diagnose.</strong></p>
<p><strong>In this week&#8217;s health opinion column Scrubbing Up, medical law expert Dr Anthea Martin warns doctors against dismissing all web-wise patients as &#8216;cyberchondriacs&#8217;.</strong></p>
<p><img src="http://newsimg.bbc.co.uk/nol/shared/img/66a.gif" border="0" alt="" hspace="2" width="15" height="12" align="left" /> Picture the scene. A man walks into a GP&#8217;s consultation room and the doctor&#8217;s eye is immediately drawn to a 10-page print-out in his hand.</p>
<p>The GP suspects the patient has spent hours researching all of his symptoms on the internet before arriving at the appointment, armed with his dossier of medical information.</p>
<p><!-- S IBOX --></p>
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<div><img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/start_quote_rb.gif" border="0" alt="" width="24" height="13" /> <strong>Some GPs said they were frightened of losing control of the consultation and of the prospect of having to admit to their patient that they have read something they don&#8217;t understand</strong> <img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/end_quote_rb.gif" border="0" alt="" vspace="0" width="23" height="13" align="right" /></div>
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<p><!-- E IBOX -->It&#8217;s possible he has diagnosed himself with anything ranging from a simple cold or flu to some exotic disease such as dengue fever.</p>
<p>So, what would be the GP&#8217;s initial reaction? Does she welcome the chance to discuss her patient&#8217;s health, or does a look of panic cross her face while she gazes anxiously at the clock wondering how long the consultation will take?</p>
<p>click the link to read more about <a  href="http://news.bbc.co.uk/1/hi/health/8528774.stm" target="_blank">GPs&#8217; reactions to &#8220;internet-informed&#8221; patients</a></p>
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		<title>GP appointment system in Scotland frustrating</title>
		<link>http://scottishhealthcare.co.uk/general-practice/gp-appointment-system-in-scotland-frustrating/</link>
		<comments>http://scottishhealthcare.co.uk/general-practice/gp-appointment-system-in-scotland-frustrating/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 19:46:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Practice]]></category>
		<category><![CDATA[Patient management]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=361</guid>
		<description><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/gp-appointment-system-in-scotland-frustrating/" size="standard" count="true"></div></div><p><!-- S BO --> <!-- S IIMA --></p>
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<div>The report found frustration with the appointment system</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>The current GP appointment system is a &#8220;frustration&#8221; for doctors and patients, a report for the British Medical Association (BMA) in Scotland has said.</strong></p>
<p><a  href="http://scottishhealthcare.co.uk/general-practice/gp-appointment-system-in-scotland-frustrating/" class="more-link">Read more on GP appointment system in Scotland frustrating&#8230;</a></p>
]]></description>
			<content:encoded><![CDATA[<div class="alignleft"><div class="g-plusone" data-href="http://scottishhealthcare.co.uk/general-practice/gp-appointment-system-in-scotland-frustrating/" size="standard" count="true"></div></div><p><!-- S BO --> <!-- S IIMA --></p>
<table style="width: 226px;" border="0" cellspacing="0" cellpadding="0" align="right">
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<div><img src="http://newsimg.bbc.co.uk/media/images/47257000/jpg/_47257621_003047409-1.jpg" border="0" alt="Generic GP writing prescription" hspace="0" vspace="0" width="226" height="170" /></p>
<div>The report found frustration with the appointment system</div>
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<p><!-- E IIMA --> <!-- S SF --><strong>The current GP appointment system is a &#8220;frustration&#8221; for doctors and patients, a report for the British Medical Association (BMA) in Scotland has said.</strong></p>
<p>Doctors, charities and the public said a more flexible approach to appointments should be a top priority for the service in future.</p>
<p>Patients have also called for better access to GPs via e-mail and telephone.</p>
<p>The BMA said research was needed to understand why demand for frontline health services was rising.</p>
<p><!-- E SF -->The report said: &#8220;Demand across all services, NHS 24, A&amp;E and Scottish Ambulance Service is increasing. This continued rise in demand must be addressed.</p>
<p><!-- S IBOX --></p>
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<div><img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/start_quote_rb.gif" border="0" alt="" width="24" height="13" /> <strong>Going back to old styles of working with GPs controlling other members of the healthcare team is not an option</strong> <img src="http://newsimg.bbc.co.uk/nol/shared/img/v3/end_quote_rb.gif" border="0" alt="" vspace="0" width="23" height="13" align="right" /></div>
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<div>Theresa Fyffe<br />
Royal College of Nursing in Scotland</div>
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<p><!-- E IBOX -->&#8220;In order to do so, it is important to understand why patients are seeking more support out-of-hours and the decision-making process they undertake when contacting an out-of-hours service.&#8221;</p>
<p>The report points to 1.55 million A&amp;E visits in 2006/07, up 50,000 on the previous year.</p>
<p>Holyrood&#8217;s health and sport committee is investigating the availability of out-of-hours care in rural areas.</p>
<p>The report also said there was a &#8220;lack of awareness&#8221; that telephone helpline service NHS 24 is the &#8220;first point of contact&#8221; for non-urgent out-of-hours care.</p>
<p>&#8220;The Scottish government should commission research on the beliefs that underpin decisions to contact out-of-hours services and why demand is rising,&#8221; it said.</p>
<p><a  href="http://news.bbc.co.uk/1/hi/scotland/8506159.stm" target="_blank">Follow this link to read more about the frustrating GP appointment system</a></p>
<p>Download the New BMA Policy document<a  href="http://www.bma.org.uk/images/generalpracticeweek_tcm26-194441.pdf" target="_blank"> General Practice in Scotland: The Way Ahead</a></p>
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