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	<title>Scottish Healthcare &#187; Patient management</title>
	<atom:link href="http://scottishhealthcare.co.uk/category/patient-management/feed/" rel="self" type="application/rss+xml" />
	<link>http://scottishhealthcare.co.uk</link>
	<description>Scottish Healthcare - Improving Patient Care Through Technology</description>
	<lastBuildDate>Fri, 03 Sep 2010 08:34:06 +0000</lastBuildDate>
	
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		<itunes:summary>Improving Patient Care through Technology</itunes:summary>
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		<title>Encouraging initial findings from a medication adherence study</title>
		<link>http://scottishhealthcare.co.uk/pharmacy/encouraging-initial-findings-from-a-medication-adherence-study/</link>
		<comments>http://scottishhealthcare.co.uk/pharmacy/encouraging-initial-findings-from-a-medication-adherence-study/#comments</comments>
		<pubDate>Mon, 28 Jun 2010 12:10:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Pharmacy]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=619</guid>
		<description><![CDATA[The Center for Connected Health, a division of Partners Healthcare,  announced Wednesday encouraging initial findings from a medication  adherence study
BOSTON, MA, JUNE 23, 2010 &#8212; The Center for Connected Health, a division of Partners Healthcare, announced today encouraging initial findings from a medication adherence study, using a wireless electronic pill bottle to remind [...]]]></description>
			<content:encoded><![CDATA[<h3>The Center for Connected Health, a division of Partners Healthcare,  announced Wednesday encouraging initial findings from a medication  adherence study</h3>
<p>BOSTON, MA, JUNE 23, 2010 &#8212; The Center for Connected Health, a division of Partners Healthcare, announced today encouraging initial findings from a medication adherence study, using a wireless electronic pill bottle to remind patients with high blood pressure to take their medication. The ongoing study measured a 27% higher rate of medication adherence in patients using Internet connected medication packaging and feedback services compared to controls.<br />
The randomized controlled study assessed the impact of the wireless GlowCap developed by Vitality, Inc. GlowCaps fit popular pill bottles and signal patients with light and sound when it is time to take the medication inside. An embedded wireless connection enables the GlowCap to respond to the patient with automated calls for any missed dose, weekly progress reports, and refill reminders. GlowCaps also share adherence with physicians and a social network if the patient chooses.<br />
“As healthcare providers, we must find strategies that help patients become more adherent to their medications and care plans,” said Alice Watson, MD, MPH, Center for Connected Health. “We are extremely encouraged by these interim results, showing a high rate of adherence in users of the GlowCap system.”<br />
In total, one hundred and thirty nine patients diagnosed with hypertension and taking an antihypertensive medication were enrolled in a six month study starting in August 2009. Participants were required to have Internet access and an email account to receive reports. Each participant was randomized into one of three groups: those in the control group did not receive any communication or GlowCap services; the intervention group received visual and audio reminders from the GlowCap as well as missed dose reminder phone calls, medication refill reminders and progress reports emailed to the patient, family member and /or their primary care provider. Participants in an intervention-plus group additionally received a financial incentive if they exceeded a monthly adherence goal of 80%.<br />
Three month interim analysis shows study participants in the intervention and intervention-plus group achieved adherence rates of 98% and 99%, respectively. This was significantly higher than the control group, which had an adherence rate of 71%. The study is also measuring blood pressure control and subject satisfaction. Final analysis of the study is anticipated this fall. “GlowCaps use real-time feedback loops to act on a number of behavioral motivators: reminders, doctor accountability, social support and help with refills,” said David Rose, Chief Executive Officer, Vitality. &#8220;These are  instructive findings for pharmaceutical manufacturers and payors who have a vested interest in improving patient outcomes with their products and services.”</p>
<p>Each year millions of people fail to take medications as prescribed by their physicians; the World Health Organization estimates that adherence to daily medication averages 50% for those suffering from chronic diseases. Numerous studies demonstrate that poor-adherence reduces the effectiveness of medications, jeopardizes patient health, and increases health care costs. Recent research, including work by the New England Healthcare Institute, calculates the costs resulting from non-adherence at $300 billion annually.</p>
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		<title>BCS Health Scotland Conference 2010</title>
		<link>http://scottishhealthcare.co.uk/medical-records/bcs-health-scotland-conference-2010-2/</link>
		<comments>http://scottishhealthcare.co.uk/medical-records/bcs-health-scotland-conference-2010-2/#comments</comments>
		<pubDate>Fri, 25 Jun 2010 08:28:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Clinical Informatics]]></category>
		<category><![CDATA[Connected Health]]></category>
		<category><![CDATA[Data security]]></category>
		<category><![CDATA[Hospital Healthcare]]></category>
		<category><![CDATA[Long Term Conditions]]></category>
		<category><![CDATA[Medical Records]]></category>
		<category><![CDATA[Mobile Health]]></category>
		<category><![CDATA[Nursing]]></category>
		<category><![CDATA[Patient Safety]]></category>
		<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Scottish Government]]></category>
		<category><![CDATA[Scottish Healthcare]]></category>
		<category><![CDATA[Video conferencing]]></category>
		<category><![CDATA[eHealth]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=611</guid>
		<description><![CDATA[ 
Open for Registrations 22nd and 23rd September 2010
Register now for the most exciting eHealth conference in Scotland this year!  Held at the prestigious Glasgow Science Centre you not only have a great programme, wide range of exhibitors, great views over the Clyde and City but complementary entrance to the fun science exhibits as [...]]]></description>
			<content:encoded><![CDATA[<h1 style="text-align: left;"><img class="alignnone" title="BCS Health Scotland Conference 2010" src="http://www.bcs.org/custom/bcs/img/bcsLogoTop.png?4a9403f3=" alt="BCS Health Scotland Conference 2010" width="375" height="88" /> <img class="alignnone" title="NHS Scotland logo" src="http://www.vhscotland.org.uk/images/logos/nhs.jpg" alt="NHS Scotland logo" width="192" height="136" /></h1>
<h2>Open for Registrations 22nd and 23rd September 2010</h2>
<p>Register now for the most exciting eHealth conference in Scotland this year!  Held at the prestigious <strong>Glasgow Science Centre</strong> you not only have a great programme, wide range of exhibitors, great views over the Clyde and City but complementary entrance to the fun science exhibits as well!</p>
<p>The futuristic building mirrors BCS Health Scotland&#8217;s Innovative and Modern outlook  <strong><a  href="http://www.gsc.org.uk/corporateevents.aspx" target="_blank">See Here</a><a  href="http://www.gsc.org.uk" target="_blank"></a></strong></p>
<p><em>We have an extensive <strong>International</strong> <strong>speaker</strong> <strong>Programme</strong> over both days with three themes held in twin parallel tracks. </em></p>
<p><strong>Keynote speakers include: </strong></p>
<p><strong> </strong></p>
<p><strong>Matthew Swindells</strong>, former CIO Connecting for Health, and chair BCS Health</p>
<p><strong>Rikard Lovstrom</strong> from <strong>Sweden</strong> to talk about their National Patient Overview project and eHealth strategy</p>
<p><strong>Dorothy Whittick</strong> from <strong>Canada</strong> talking about the Canadian Health Infoway national developments and a Wellness project in Alberta</p>
<p><strong>Brian Robson</strong> from <strong>Scotland</strong> on the Quality theme and his experiences with IHI in <strong>America</strong>.</p>
<p><strong>Kathy Dallest</strong> from <strong>Australia</strong> speaking on Clinical Safety Management in eHealth.</p>
<h2>New! NHS Scotland eHealth Awards!</h2>
<p>An exciting new event will be presentation of the &#8216;NHS Scotland eHealth Awards!&#8217;.  These awards are given to winning NHS teams for three categories sponsored by BCS and Scottish Government.</p>
<p><strong><em>Twin Exhibitions: We are very grateful to our sponsors with 18 commercial exhibitions in a superb bright atrium area and ANOTHER FIRST: 15 public information stands in a separate gallery open to the public. There is plenty to see</em>!</strong></p>
<p>The three main themes to be addressed at the BCS Health Scotland  Conference 2010 are Quality, Innovation, and Efficiency. International  speakers from Australia, Canada, Sweden, America, Ireland, Wales  and numerous UK speakers will position themselves on current relevant  issues such as patient safety, the quality strategy, efficiency gains  from IT and more.</p>
<p>For the first time, the <strong>NHS Scotland eHealth Awards</strong> will be presented to eHealth teams in Scotland. These awards will be  presented by Scottish Government and by BCS, the Chartered Institute for  IT, to help boost the status of the IT profession in NHS Scotland at a  time of significant change.</p>
<p>Moreover the new <a href="http://scottishhealthcare.co.uk/viio" target="_blank">Vidiowiki delegate social networking tool</a> will be  used for linking up delegates before and after the event. Users can  navigate a mind-map of delegates, speakers and exhibitors to create  linkups and watch short clips about presentations and demos. This will  help planning and networking before coming to the event.</p>
<p>A selection of posters will be available to view during the  conference:</p>
<ul>
<li>A novel security risk assessment model &#8211; Napier University</li>
<li>Clinical content modeling &#8211; NHS National Services Scotland</li>
<li>Trans-national exchange of eHealth innovations in northern Europe-  Aberdeen University</li>
<li>A Study to evaluate the effectiveness of an electronic dashboard &#8211;  Ulster hospital</li>
<li>A Study to evaluate the response times for alerts &#8211; Ulster hospital</li>
</ul>
<p>Around 250 participants are expected to take part in this open event.  Online registration is possible <a  href="http://www.bcs.org/server.php?show=ConWebDoc.5910" target="_blank">here</a>.  Details about fees and early bird registration can be found <a  href="http://www.knowledge.scot.nhs.uk/his/events/bcs-health-scotland-conference-2010/registration.aspx" target="_blank">online</a>.</p>
<p>A <a  href="http://www.knowledge.scot.nhs.uk/media/CLT/ResourceUploads/20695/draft%20programme.pdf" target="_blank">draft  programme</a> for the event can be found online at the event website.</p>
<p>Exhibitors are also leading a fun social evening at 5pm on the first day.</p>
<p>Yet again BCS Health Scotland has been able to produce all this for the incredibly low delegate registration prices starting as low as £30.</p>
<p><em><span style="text-decoration: underline;">So register soon for the early bird rates, find us here <a  href="http://www.knowledge.scot.nhs.uk/his/events/bcs-health-scotland-conference-2010.aspx" target="_blank">BCS Health Scotland Conference</a><br />
</span></em></p>
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		<title>CollaboRhythm &#8211; Redefining the doctor-patient relationship</title>
		<link>http://scottishhealthcare.co.uk/patient-management/collaborhythm-redefining-the-doctor-patient-relationship/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/collaborhythm-redefining-the-doctor-patient-relationship/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 16:39:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Long Term Conditions]]></category>
		<category><![CDATA[Patient Safety]]></category>
		<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Patient point of view]]></category>
		<category><![CDATA[Telehealth]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=590</guid>
		<description><![CDATA[Redefining the doctor-patient relationship  &#8211; John  Moore MD
The doctor-patient relationship is deteriorating.  And  today’s information technology solutions are exacerbating the problem.   They perpetuate paternalistic decision-making and episodic care, and  they fail to assist doctors in making persuasive arguments to their  patients.
CollaboRhythm is a technological framework that encourages [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Redefining the doctor-patient relationship  &#8211; John  Moore MD</strong></p>
<p>The doctor-patient relationship is deteriorating.  And  today’s information technology solutions are exacerbating the problem.   They perpetuate paternalistic decision-making and episodic care, and  they fail to assist doctors in making persuasive arguments to their  patients.</p>
<p>CollaboRhythm is a technological framework that encourages new paradigms  in doctor-patient interaction to improve health outcomes and the  patient experience.  It uses ubiquitous connectivity, collaborative  decision-making, and compelling interfaces and visualizations to educate  patients, improve treatment adherence, and deliver care at any point in  time or space with seamless transitions.</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="400" height="225" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://vimeo.com/moogaloop.swf?clip_id=4400829&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" /><embed type="application/x-shockwave-flash" width="400" height="225" src="http://vimeo.com/moogaloop.swf?clip_id=4400829&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p><a  href="http://vimeo.com/4400829">New Media Medicine</a> from <a  href="http://vimeo.com/nextlab">nextlab</a> on <a  href="http://vimeo.com">Vimeo</a>.</p>
<p>Click the link to see the full article about <a  href="http://newmed.media.mit.edu/projects/index.php?view=collaborhythm" target="_blank">CollaboRhythm &#8211; Redefining the doctor-patient relationship</a></p>
<p align="left"><a  class="tt" href="http://twitter.com/home/?status=CollaboRhythm+%E2%80%93+Redefining+the+doctor-patient+relationship+http://m3295.th8.us" title="Post to Twitter"><img class="nothumb" src="http://scottishhealthcare.co.uk/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a  class="tt" href="http://twitter.com/home/?status=CollaboRhythm+%E2%80%93+Redefining+the+doctor-patient+relationship+http://m3295.th8.us" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		<title>Minimising patient waiting times</title>
		<link>http://scottishhealthcare.co.uk/patient-management/minimising-patient-waiting-times/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/minimising-patient-waiting-times/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 06:30:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Patient point of view]]></category>
		<category><![CDATA[Planning]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=577</guid>
		<description><![CDATA[TechnowaiT 	    provides innovative solutions in queue management 	    systems for health organizations serving patients 	    on a first come, first serve basis.
TechnowaiT&#8217;s 	   1-2-3-GO! service 	   is:

An innovative technology offering a practical solution 	      for the [...]]]></description>
			<content:encoded><![CDATA[<p>TechnowaiT 	    provides innovative solutions in queue management 	    systems for health organizations serving patients 	    on a first come, first serve basis.</p>
<p>TechnowaiT&#8217;s 	   1-2-3-GO! service 	   is:</p>
<ul>
<li>An innovative technology offering a practical solution 	      for the probleme of over full waiting rooms</li>
<li>A proven, robust and reliable solution</li>
<li>A unintrusive, turn-key service, free for the 	      clinic (certain conditions notwithstanding)</li>
</ul>
<p>The  1-2-3-GO! 	    service from TechnowaiT 	    is designed to allow patients to leave the waiting 	    room to avoid long waiting periods.  Patients register 	    with the service, and via an interactive phone based 	    system, obtain information about the progress of the waiting line. 	    This allows them to return to the clinic in a just in 	    time fashion.</p>
<p>This turn-key service does not require <em>any</em> change for the physician or clinic personnel.  It really 	    is as easy as 1-2-3-GO!</p>
<p>With TechnowaiT, you 	    improve the waiting conditions of your practice in several 	    ways, providing a better workplace environment, greater 	    efficiency and optimising your available floor space.</p>
<p>More information can be obtained by <a  href="http://rendezvous.technowait.com/en/index.html" target="_blank">contacting us </a></p>
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		<title>Health chief warns of age timebomb facing the Hebrides</title>
		<link>http://scottishhealthcare.co.uk/patient-management/health-chief-warns-of-age-timebomb-facing-the-hebrides/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/health-chief-warns-of-age-timebomb-facing-the-hebrides/#comments</comments>
		<pubDate>Mon, 31 May 2010 06:53:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Public health]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=558</guid>
		<description><![CDATA[Exclusive: Mike Merritt
30 May 2010
The Western Isles’  director of public health is warning the Outer Hebrides faces a  population timebomb, with the young leaving in droves and the area  becoming an enclave for the elderly.
In  her annual report, Dr Sheila Scott says that of all 40 community health  partnerships in [...]]]></description>
			<content:encoded><![CDATA[<p>Exclusive: Mike Merritt</p>
<p>30 May 2010</p>
<p><strong>The Western Isles’  director of public health is warning the Outer Hebrides faces a  population timebomb, with the young leaving in droves and the area  becoming an enclave for the elderly.</strong></p>
<p>In  her annual report, Dr Sheila Scott says that of all 40 community health  partnerships in Scotland, the isles have the lowest percentage of men  and women of working age.</p>
<p>And it has the  second highest percentage of those aged 65 and over.</p>
<p>Over the last decade, the isles have lost  nearly a sixth of their young and those up to early middle age – and  even greater falls are predicted.</p>
<p>Latest  projections from the General Registrar’s Office Scotland predict there  will be an overall 5% decrease in the population between now and 2031.</p>
<p>This will include: a decrease of 23% in the  population aged 0-16 years; a decrease of 18% in the working age  population plus an increase of 47% in the population aged 65 and over.</p>
<p>Dr Scott said the isles’ population had  fallen to just 26,200. In the last decade there has been a decline in  the number of people aged 0-14 and 25-44 years – drops of 16% and 15%  respectively – while the number of those aged 45-plus has risen by 8%.</p>
<p>Looming job cuts in the dominant public  sector on the islands would exacerbate the population problems.</p>
<p>There are fears 450 jobs could be lost due to  council cut-backs, and NHS Western Isles has to make over £13m of  savings in the next five years. A further stress is the lack of cheap  housing, with the isles having one of the highest totals of holiday  homes.</p>
<p>An Outer Hebrides Migration  Study predicted a decline in the number of women of child-bearing age  from 4,500 in 2004 to 3,500 by 2019, a fall in the numbers of primary  school-aged children from 2,100 to 1,800, a secondary-school population  drop from 2,100 to 1,900 and an increase in the average age of the  population from 42.4 to 45.3.</p>
<p>Follow the link to read the full article about <a  href="http://www.heraldscotland.com/news/health/health-chief-warns-of-age-timebomb-facing-the-hebrides-1.1031331" target="_blank">age timebomb facing the Hebrides</a></p>
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		<title>UK better placed than the US to manage chronic disease: lessons from the US</title>
		<link>http://scottishhealthcare.co.uk/patient-management/uk-better-placed-than-the-us-to-manage-chronic-disease-lessons-from-the-us/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/uk-better-placed-than-the-us-to-manage-chronic-disease-lessons-from-the-us/#comments</comments>
		<pubDate>Mon, 17 May 2010 14:18:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Mobile Health]]></category>
		<category><![CDATA[Patient Safety]]></category>
		<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Staffing levels]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Telecare]]></category>
		<category><![CDATA[Telehealth]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=547</guid>
		<description><![CDATA[A major new report published  today by Healthcare at Home Ltd explores which technologies     and models used in the US for chronic disease management could  successfully be adopted     here in the UK.
The report &#8211; Lessons from the US: using technology and homecare to  improve [...]]]></description>
			<content:encoded><![CDATA[<p>A major new report published  today by Healthcare at Home Ltd explores which technologies     and models used in the US for chronic disease management could  successfully be adopted     here in the UK.</p>
<p>The report &#8211; <a  href="http://www.hah.co.uk/HaH%20lessons%20from%20the%20US.pdf" target="_blank">Lessons from the US: using technology and homecare to  improve chronic     disease management</a> &#8211; is  based on the observations of a US study tour of NHS and Healthcare     at Home representatives who visited colleagues in Kaiser Permanente  and HealthTech     to look at how they use remote technology to manage chronic disease.  Whilst they     found there to be some exciting hi- and lo-tech  innovations and lessons to glean,     the group found that the US was not as far ahead in this field as  expected.</p>
<p>Ruth Poole, Group Clinical  Director, Healthcare at Home Ltd, says: “We were pleasantly     surprised to find that the UK is in many ways better resourced and  structured than     the US to overcome the challenges related to increasing demand for  services and chronic     disease management. Specialist out-of-hospital care  providers like Healthcare at     Home Ltd are well established in the UK, and the NHS is already  embracing innovation     and major transformation in service design in certain areas, but we  need to see this     progress on a much wider scale if the NHS is to achieve the  significant benefits     that can be gained.</p>
<p>”The report found that in  the “[US] healthcare follows the money, not the population&#8217;s     health needs. The UK has an opportunity to look beyond this and  concentrate on longer     term benefits”.</p>
<p>One of the key  recommendations is that the move to deliver more care closer to the     home has to be underpinned by new models, technologies and systems:  “If we simply     transplant the same model of care used in hospitals to another  setting we will not     achieve the changes needed”.</p>
<p>Other reflections and  recommendations from the report include:</p>
<ul>
<li></li>
<li>The UK must concentrate on longer-term benefits  and consider the population&#8217;s health         needs as much as the return on investment</li>
<li>The NHS set-up allows it  to look beyond immediate costs and benefits to start developing         more innovative solutions that will lessen the cost of future  services.</li>
<li>Technologies  delivered through everyday devices such as TVs and mobile phones will         encourage greater compliance</li>
<li>SHAs have access to innovation funds and should  therefore take the lead in system         development</li>
<li>Transplanting the same model of care to another  setting closer to home will not achieve         the necessary changes</li>
<li>Enabling an efficient flow of information between  different health organisations         is essential to effective disease management</li>
<li>Capital investment should not  just be about buildings</li>
<li>Commissioners need to look beyond their usual  providers and pathways and embrace         more imaginative commissioning</li>
<li>GPs and other primary care staff will play a key role  in providing care closer to         home</li>
<li>The  NHS must place more emphasis on managerial analytical competency</li>
</ul>
<p>The overall purpose of the  study tour was:</p>
<ul>
<li>to explore how  diagnostics and care are delivered in the home</li>
<li>to see how clinical  interventions are managed using technology and support workers         for increased value, and</li>
<li>to glean any lessons for the UK from how the US is  addressing these issues.</li>
</ul>
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		<title>NHS Fife &amp; Tayside battle to reduce missed health appointments</title>
		<link>http://scottishhealthcare.co.uk/patient-management/nhs-fife-tayside-battle-to-reduce-missed-health-appointments/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/nhs-fife-tayside-battle-to-reduce-missed-health-appointments/#comments</comments>
		<pubDate>Fri, 14 May 2010 04:46:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Patient management]]></category>
		<category><![CDATA[mHealth]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=536</guid>
		<description><![CDATA[NHS TAYSIDE and NHS Fife have brought in a  number  of initiatives to drive down missed hospital appointments, which  are costing the region’s health services over £2 million a year.
Other schemes are also being explored in a  bid to  reduce the drain on NHS  resources.
Over 20,000 new patients last [...]]]></description>
			<content:encoded><![CDATA[<p><span>NHS TAYSIDE and NHS Fife have brought in a  number  of initiatives to drive down missed hospital appointments, which  are costing the region’s health services over £2 million a year.</span></p>
<p><span>Other schemes are also being explored in a  bid to  reduce the drain on NHS  resources.</span></p>
<p><span>Over 20,000 new patients last year failed  to turn up for their first hospital appointments in Tayside and Fife.</span></p>
<p><span>The figure included 1422 appointments for  general surgery.</span></p>
<p><span>A spokesperson for NHS Tayside said, “We  are currently exploring a range of initiatives which could help reduce  the number of patients not turning up for their outpatient appointments.</span></p>
<p><span>“One of these is a system called  ‘patient-focused booking’ where we write to  patients six weeks before  they are due to attend an outpatient clinic and invite them to call us  to arrange an  appointment time and date which suits them.</span></p>
<p><span>“We are also currently  piloting an  automated  telephone reminder service in our renal department.”</span></p>
<p><span>This pilot will be closely monitored over  the next three-six months to assess whether a patient reminder does have  a positive effect on missed appointments.</span></p>
<p><span>Another project about to start works  directly with  patients themselves to look  at what kind of appointment  systems suit them best to help understand why people do not turn up for  scheduled appointments.</span></p>
<p><span>“We believe all these initiatives can make a  difference but we would still urge  people to contact us as soon as  possible if, for any reason, they are unable to attend  the outpatient  clinic,” the spokesperson added.</span></p>
<p><span>“This allows us to give someone else the  original appointment and rearrange a more suitable date and time for the  patient.”</span></p>
<p><span>Public spending watchdog Audit Scotland  puts the cost of an average outpatient  appointment at £112.</span></p>
<p><span>Figures show 9.5% (12,223) of 128,671 new  outpatients missed appointments in  Tayside in 2008, costing £1,368,976.</span></p>
<p><span>Last year there were 131,491 and 9.2% were  skipped (12,097), costing £1,354,864.</span></p>
<p><span>There was also a rise in missed  appointments on the other side of the Tay.</span></p>
<p><span>The figures show 8.6% (7228) of a total of  84,051 new patients missed outpatient appointments in Fife in 2008,  costing £809,536 on average. </span></p>
<p><span>That went up to 8.8% (7906) of 89,850 in  2009, costing £885,472.</span></p>
<p><span>A spokeswoman for NHS Fife said, “The cost  of missed appointments varies from specialty to specialty. NHS Fife has  implemented a  number of schemes to reduce the number of missed   appointments.</span></p>
<p><span>A ‘patient-focused’ booking system has also  been in place for a number of years in Fife and initially reduced  missed appointments.</span></p>
<p><span>“To reduce the number of missed  appointments further, NHS Fife has piloted a text reminder system in a  few specialities over the last year and is examining how this can be  extended,” she added.</span></p>
<p><span>In addition, as waiting times have reduced  over the last few years, referral management and outpatient booking  systems are being reviewed to ensure they are able to respond to the  shorter waiting times.</span></p>
<p><span>Last year across Scotland 10.3% (150,502)  of 1,461,190 appointments were missed, costing £16,103,714.</span></p>
<p><span>The figure has gone down from 10.4%  (144,240) of 1,386,929 appointments skipped in 2008, costing  £15,433,680.</span></p>
<p><span>Click the link to read more about <a  href="http://www.thecourier.co.uk/output/2010/05/13/newsstory15054336t0.asp" target="_blank">missed healthcare appointments</a><br />
</span></p>
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		<title>Heart patients in the Lothians to monitor their condition using television</title>
		<link>http://scottishhealthcare.co.uk/patient-management/heart-patients-in-the-lothians-to-monitor-their-condition-using-television/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/heart-patients-in-the-lothians-to-monitor-their-condition-using-television/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 05:13:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Long Term Conditions]]></category>
		<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Telehealth]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=520</guid>
		<description><![CDATA[

NHS  Lothian lets patients monitor heart condition via TV


Published Date:  27 April 2010
By ADAM  MORRIS
 
HEART  patients in the Lothians will be able to monitor their condition through  their television thanks to a pioneering a new project.
NHS  Lothian has teamed up with electronic giants Philips to develop the  [...]]]></description>
			<content:encoded><![CDATA[<div id="columnBrightcove">
<div id="ds-headline">
<h2>NHS  Lothian lets patients monitor heart condition via TV</h2>
</div>
</div>
<div><strong>Published Date: </strong> 27 April 2010</div>
<div id="ds-byline">By ADAM  MORRIS</div>
<p><!-- google_ad_section_start --> <!-- Article Start --></p>
<div id="ds-firstpara">HEART  patients in the Lothians will be able to monitor their condition through  their television thanks to a pioneering a new project.</div>
<p>NHS  Lothian has teamed up with electronic giants Philips to develop the  system which means cardiac patients – some of whom have limited mobility  – will be able to keep on top of their own illness using nothing but a  remote control.</p>
<p>Those taking part in the project will be given a special  set-top box which can connect to a range of devices, such as monitors  which clip onto a patient&#8217;s finger.</p>
<p>And like other &#8220;e-health&#8221;  initiatives across the area, the patient&#8217;s GP or consultant is able to  access results and intervene if necessary thanks to an automatic feed  straight to their computer.</p>
<p>NHS bosses believe this represents  a  way of bringing technology to elderly people who may not be computer  literate  but are comfortable using their television.</p>
<p>Martin  Egan, director of eHealth for the health board, told the Evening News:  &#8220;NHS Lothian is at the forefront of a range of telehealth initiatives  allowing patients more control in managing their own healthcare and the  heart manual is another example of our staff delivering innovative  programmes that bring real benefits for patients.</p>
<p>&#8220;Investing in  the latest technology means patients can monitor their conditions more  conveniently from their own homes, as well as providing additional  reassurance.&#8221;</p>
<p>The patient is also handed a list of targets – such  as exercise routines, activities and diets – which also help to build  an up-to-date picture of their health.</p>
<p>The concept isn&#8217;t new in  itself, but thanks to digital televisions  the process can now be  carried out without the need for a PC or laptop.</p>
<p>Other successful  projects include one in West Lothian in which chronic obstructive  pulmonary disease patients were hooked up with a mini-home computer  which allowed them to take blood pressure and sugar level tests.</p>
<p>Louise  Taylor, heart manual lead for NHS Lothian, added: &#8220;None of our team is  an IT specialist and none of the team at Philips is a cardiac  specialist, so it has been a complete learning curve for us all.&#8221;</p>
<p>Another  motivation for the health board to  extend the service is the growing  number of elderly people predicted to be around in years to come.</p>
<p>It  is estimated that the number of over-65s will double by 2050, with a  significant jump in the number of over-80s.</p>
<p>This will  increase  the number of cardiac patients by default, and doctors want to help  patients help themselves, rather than have a trek to hospital be  the  only option.</p>
<p><strong>&#8216;This has really changed my life&#8217;</strong><br />
ADVANCES  in technology helped 50-year-old Raymond Bowes manage his health in  ways he could never have expected.</p>
<p>He was sceptical when his GP  told him a small home computer could revolutionise his life and help  manage his own health.</p>
<p>Now  a year on, the Blackburn man, who  suffers from chronic obstructive pulmonary disease, is a convert.</p>
<p>The  father-of-four and former steel foundry worker has battled the illness  for five years, and since using the small machine he&#8217;s reversed the  trend of declining health and reduced his visits to the GP.</p>
<p>He   takes  an interactive questionnaire every day, with the option of blood  and sugar levels testing.</p>
<p>He said: &#8220;This has really changed my  life.  When you have chronic lung disease there is a very fine line  between being well and unwell.&#8221;</p>
<p>You can read this article in full in the<a  href="http://edinburghnews.scotsman.com/health/NHS-Lothian-lets-patients-monitor.6255205.jp" target="_blank"> Evening News</a></p>
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		<title>Medical and Dental Defence Union says poor handover procedures at shift changes pose a risk to patients.</title>
		<link>http://scottishhealthcare.co.uk/patient-management/medical-and-dental-defence-union-says-poor-handover-procedures-at-shift-changes-pose-a-risk-to-patients/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/medical-and-dental-defence-union-says-poor-handover-procedures-at-shift-changes-pose-a-risk-to-patients/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 20:47:32 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Hospital Healthcare]]></category>
		<category><![CDATA[Nursing]]></category>
		<category><![CDATA[Patient Safety]]></category>
		<category><![CDATA[Patient management]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=470</guid>
		<description><![CDATA[Shift handover risk to patient
Published Date: 10 April 2010
POOR handover procedures in hospitals pose a &#8220;significant risk&#8221; to patients, doctors&#8217; representatives have claimed.
The Medical and Dental Defence Union of Scotland said there were now an increasing number of shift changes, following the launch of the European Working Time Directive, limiting the hours doctors are allowed [...]]]></description>
			<content:encoded><![CDATA[<h2>Shift handover risk to patient</h2>
<p>Published Date: 10 April 2010</p>
<p>POOR handover procedures in hospitals pose a &#8220;significant risk&#8221; to patients, doctors&#8217; representatives have claimed.</p>
<p>The Medical and Dental Defence Union of Scotland said there were now an increasing number of shift changes, following the launch of the European Working Time Directive, limiting the hours doctors are allowed to work.</p>
<p>It said there were renewed concerns of a breakdown in continuity of care as patients were being repeatedly handed over to different shifts. The union is backing a Royal College of Physicians investigation into the issue and wants doctors to report any incidents.</p>
<p>Click the link to read this article about<a  href="http://news.scotsman.com/health/Shift-handover-risk-to-patients.6217294.jp" target="_blank"> handover procedures</a></p>
<h2>Is the Solution mobile data capture?</h2>
<p>Kelvin Connect are a Scottish Company &amp;  innovative developer of mobile data capture and management systems based on hand-held computers (PDAs) for use by large organisations with a mobile workforce. Our development techniques overcome the complexities of handling structured documents on hand-held computers for both data capture and data access applications.</p>
<p>In General Hospitals, Team Talk has been deployed in many hospitals to enable &#8216;Hospital at Night&#8217; services to be implemented, enabling fast, efficient and accurate data to be collected at the point of care and this data to be efficiently <strong>handed-over</strong> to the next shift.</p>
<p>The benefits of a system like this are:</p>
<p>* Complete, mobile IT systems customised for specific disciplines</p>
<p>* No transcription from paper forms</p>
<p>* Clean, validated data collected at the point of care ensures consistently high-quality care</p>
<p>* Reporting time dramatically reduced</p>
<p>* A highly effective mobile front-end to EPR systems</p>
<p>* Safer and more accurate handovers</p>
<p>Click the following link to find out more about <a  href="http://scottishhealthcare.co.uk/kcc" target="_blank">Kelvin Connect and mobile data capture</a></p>
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		<title>MPs &#8216;need to be open and honest&#8217; over hospital closures</title>
		<link>http://scottishhealthcare.co.uk/patient-management/mps-need-to-be-open-and-honest-over-hospital-closures/</link>
		<comments>http://scottishhealthcare.co.uk/patient-management/mps-need-to-be-open-and-honest-over-hospital-closures/#comments</comments>
		<pubDate>Fri, 09 Apr 2010 13:15:01 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Patient management]]></category>
		<category><![CDATA[Staffing levels]]></category>

		<guid isPermaLink="false">http://scottishhealthcare.co.uk/?p=465</guid>
		<description><![CDATA[ 





By Nick Triggle
Health reporter, BBC News





 





Hospital closures are inevitable, many believe





 Politicians are &#8220;not being open and  honest&#8221; about the issue of hospital closures, a coalition of charities  and patient groups says.
Jeremy Taylor, head of National  Voices, said the parties were happy to talk about the need for savings  [...]]]></description>
			<content:encoded><![CDATA[<p><!-- S BO --> <!-- S IBYL --></p>
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<table style="width: 466px;" border="0" cellspacing="0" cellpadding="0">
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<div>By Nick Triggle<br />
Health reporter, BBC News</div>
</td>
</tr>
</tbody>
</table>
<p><img src="http://newsimg.bbc.co.uk/shared/img/999999.gif" border="0" alt="" hspace="0" vspace="0" width="466" height="1" /></div>
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<div><img src="http://newsimg.bbc.co.uk/media/images/46894000/jpg/_46894274_hospital.jpg" border="0" alt="Hospital ward" hspace="0" vspace="0" width="226" height="170" /></p>
<div>Hospital closures are inevitable, many believe</div>
</div>
</td>
</tr>
</tbody>
</table>
<p><!-- E IIMA --> <!-- S SF --><strong>Politicians are &#8220;not being open and  honest&#8221; about the issue of hospital closures, a coalition of charities  and patient groups says.</strong></p>
<p>Jeremy Taylor, head of National  Voices, said the parties were happy to talk about the need for savings  and moving care into the community.</p>
<p>But he said they were &#8220;shying  away&#8221; from the flip-side &#8211; services closing and even whole hospitals  shutting down.</p>
<p>All the main parties claimed they had clear  policies to tackle the issue.</p>
<p><!-- E SF -->Mr Taylor said his  organisation did not oppose hospital reorganisation and in many cases it  can make sense medically.</p>
<p>Read more about <a  href="http://news.bbc.co.uk/1/hi/health/8610173.stm" target="_blank">hospital closures</a></p>
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