Doctors refused to see patients after computer KO


By Donna MacAllister

Published: 09/02/2010

Hundreds of people in Moray were unable to see their GPs after a computer system crashed, blocking access to medical records.

Patients were turned away from the Maryhill Practice at Elgin Health Centre after doctors decided it would be too dangerous to treat them without being able to check their medical history.

The centre stayed open for emergencies, but practice manager Eileen Rae said it was the first time in her 21 years in the role that patients could not be treated.

“It is very disappointing to say the least,” she said.

Mrs Rae said the situation came to a head when computers crashed last Tuesday.

Around 200 patients were affected and it had been distressing for medical centre staff who were forced to tell them they could not be seen by a doctor on that day.

Read more  about this computer outage

InterSystems TrakCare selected as the new national patient information system for Scotland

-Nurses and doctors set to benefit from easier and quicker access to patients’ records-

Eton, UK – 03 February 2010 – InterSystems has announced that it has signed a framework contract with NHS National Service Scotland to supply its InterSystems TrakCare™ connected health information system as the new national patient management system for Scotland.

The contract is a national framework in line with Scotland’s eHealth Strategy that will enable any Health Board access to the system and associated modules over the next four years.

The new system will help to speed and improve the effectiveness of patient care in Scotland by ensuring patient information will only need to be entered once to make it immediately accessible by authorised staff in other care settings. The TrakCare patient management system includes hospital and mental health patient administration, order communications, results reporting and clinical support tools. A number of optional modules are available for: accident and emergency; hospital electronic prescribing and medicines administration; pharmacy management; maternity; neonatal; and theatres.

Initially the five purchasing Consortium NHS Boards involved (Ayrshire & Arran, Borders, Grampian, Greater Glasgow & Clyde, and Lanarkshire) will take advantage of this national framework agreement. Together with NHS Lothian, an existing TrakCare customer, these five Boards provide care for 70% of the Scottish population.  The total value of the initial contract will be in excess of £44M.  Additional Health Boards are already in discussion about how this framework can benefit them.

Commenting on this development, Scottish Health Secretary, Nicola Sturgeon said, “This contract will enable Health Boards across Scotland to implement a single, nationally available patient management system that will play a major role in improving patient services. Clinicians and patients will both be winners from a system which will track patient journeys from referral to discharge. It means clinicians will have easier and quicker access to medical records and patients will benefit from having more time with healthcare professionals.”

Alan Lawrie, Programme Board Chairman said, “We believe that this solution will play an important role in streamlining patient services leading to faster diagnosis and treatment while enhancing patient safety. Not only will this give us a modern technical base but it has been chosen by the staff who will be using it.”

The contract award follows a rigorous 20-month Competitive Dialogue procurement process. In total, more than 160 front-line healthcare staff, including doctors, nurses and other health professionals, took part in the evaluation of the solutions being proposed.

This contract for InterSystems TrakCare follows other recent successes including: the States of Jersey and the States of Guernsey (Channel Islands); the Santiago Military Hospital (Chile) and the new Sharjah Teaching Hospital (United Arab Emirates).  Together, these underline the global recognition of TrakCare as a proven, internationally adaptable and versatile connected healthcare information system, suitable for a wide range of care delivery models in acute, community, mental health and polyclinic settings.

TrakCare puts the patient at the very centre of the system, which means a record only needs to be created once, upon first admission. All subsequent treatments, admissions and visits can then be added to the initial record. Furthermore, by creating one structure for a common, shared record, information is simultaneously available wherever it is needed, and accessible from within each TrakCare module.

Kerry Stratton, Healthcare Managing Director of InterSystems said; “The decision to use Health Board staff from many departments in the selection process has given us a clear understanding of NHS Scotland’s immediate requirements and long-term vision. We are now ready to focus on delivering TrakCare for the benefit of patients and staff across Scotland.”

Orion Health™ appointed for pilot ECR Project in Northern Ireland

Orion Health™ appointed for pilot ECR Project in Northern Ireland Print E-mail
Tuesday, 15 December 2009
Orion Health LtdOrion Health Ltd, a leading provider of integration technology for the health care industry worldwide, has been appointed by Northern Ireland to pilot a new Electronic Care Record (ECR). The one year pilot phase will see hospitals and GP practices across two of the five Health and Social Care Trusts begin to share medical records and basic social care information using the Concerto™ Portal from Orion Health. Concerto Portal is a web-based clinical portal that provides a unified view of patient data sourced from many disparate information systems and databases across a healthcare organization.Concerto Portal provides Clinicians with a unified view of patient information that enables them to make informed clinical decisions, saves time and reduces cost by eliminating the repeating of unnecessary tests and reducing errors resulting in improved patient care and safety. The pilot project will allow clinicians in Northern Ireland’s acute and primary care services to access a summary of information collected during previous hospital and GP visits.

Read the full article about pilot ECR Project in Northern Ireland

New I.T. system for NHS in England to be scaled back

Troubled £12bn NHS IT system to be scaled back

NHS computer

The NHS computer system has been hit by delays and cost over-runs

The government is to scale back its £12bn NHS IT system in what the Tories are calling a “massive U-turn”.

Chancellor Alistair Darling said he would be delaying parts of the scheme in Wednesday’s pre-Budget Report as it was “not essential to the front line”.

The move may save hundreds of millions but Mr Darling admitted it was only a fraction of total spending cuts needed.

The Tories and Lib Dems have been calling for the IT system, which has been hit by costly delays, to be axed.

Mr Darling told BBC One’s Andrew Marr show he was determined to halve Britain’s budget deficit over the next four years and as a result public spending would be “a lot tighter than it was in the past”.

He stressed that the pre-Budget report was not a spending review, but added: “I do think it is necessary for me to indicate areas where we are going to cut spending or where we’re not going to spend as much as we were.

To read more about the NHS IT System report

SCIMP 2009 Conference

Scottish Clinical Information in Practice,
SCIMP 2009 Conference at Dunblane Hydro 3 & 4 November 2009

Applying eHealth

making IT a success in primary care

This year’s conference will focus on the ways we can make technology actually deliver improvement in the services we provide all the way from the bedside to the boardroom.

Invited speakers will share, from varied perspectives and domains, their experience of the factors that can lead to success and the ways to avoid and manage the risks and pitfalls. A series of workshops will provide opportunities to hear about real services, standards, guidance and innovations of relevance to primary care and to discuss and question the issues these present with the people responsible for them.

Clinical Information Systems’ User Groups and suppliers will be able to provide demonstrations and workshops, giving delegates the opportunity to compare and contrast as well as perhaps picking up some hints and tips.

Our content is aimed at those in the front line of making information technology work in primary care – General
Practitioners, Practice Managers, Practice and Community Nurses and Midwives, Allied Health Professionals and NHS
administrators, educators, managers and strategists.

We have two competitions this year: The “SCIMP Poster Prize” and the “SCIMP Best Use of IT in Primary Care Award”. Both competitions are open to entrants from across Scotland. Posters will be displayed over the two days of the conference and the winner decided by votes from delegates.

The prestigious IT prize will be judged by a panel of experts and the winner afforded the opportunity to present on the winning submission at the conference.

Details on how to enter can be obtained from Submit Poster or Submit Best use of IT Award

We will provide opportunities for informal networking throughout the two days of the conference including a breakout
networking space; a pre dinner drinks reception and our lively annual Conference Dinner and Ceilidh.

Our conference is the most inclusive and comprehensive Clinical Informatics event in Scotland in 2009. Our success comes from the contributions and enthusiasm of our delegates, so we look forward to seeing you in Dunblane in November.

Information Links

SCIMP 2009 Conference Final Programme HERE

SCIMP 2009 Conference Delegate Booking

SCIMP 2009 Conference Sponsor and Exhibitor Booking

Scottish Clinical Information Management in Practice Website